Difference between revisions of "Support/Braswell"
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| − | Intel processors with Braswell SoC's are | + | Intel processors with Braswell SoC's are the replacement for the previous-generation Bay Trail family. |
| − | Braswell support | + | Braswell support incomplete, but being tracked at GitHub: [https://github.com/GalliumOS/galliumos-distro/issues/270 Braswell Platform Validation]. You can subscribe to that ticket for the latest updates. |
| − | + | Braswell models do not include firmware support for booting legacy OSes, but custom firmware is available -- see [[Firmware]]. | |
| + | |||
| + | <div style="margin:3em 0; padding:1em; border:1px solid #ff8888;"> | ||
| + | <span style="background-color:#ffcccc;padding:0.2em 0.4em">'''Important Note'''</span> | ||
| + | |||
| + | We have received several reports of '''hardware speaker damage''' in models with the Realtek ALC5650 audio chip. This includes most Braswells, '''except''' the Acer R11 Chromeboom (CYAN), which has a Maxim MAX98090 chip instead. | ||
| + | |||
| + | Full details and current speculation can be found on the GitHub [https://github.com/GalliumOS/galliumos-distro/issues/270 Braswell Platform Validation] ticket. | ||
| + | |||
| + | The ultra-cautious approach is to disconnect your speakers until and unless the ultimate ultimate cause of the problem can be determined. | ||
| + | |||
| + | A more casual approach is to ''carefully'' observe the device for unusual noises/heating around the speaker area while in use (or powered on), and be prepared to return any defective hardware within ordinary return windows if problems occur. We estimate the failure rate at about 2-3% of all devices, and the failure is expected to happen within a short period of use (minutes to single-digit hours). | ||
| + | |||
| + | At this time, and for reasons detailed at the aforementioned link, we suspect a hardware problem with the Realtek ALC5650 chips. We are still investigating. If you have a failed device that you have decided not to return, and are willing to let us borrow for a few days, please get in touch (contact. at. galliumos.org)! | ||
| + | </div> | ||
Revision as of 19:47, 2 January 2017
Intel processors with Braswell SoC's are the replacement for the previous-generation Bay Trail family.
Braswell support incomplete, but being tracked at GitHub: Braswell Platform Validation. You can subscribe to that ticket for the latest updates.
Braswell models do not include firmware support for booting legacy OSes, but custom firmware is available -- see Firmware.
Important Note
We have received several reports of hardware speaker damage in models with the Realtek ALC5650 audio chip. This includes most Braswells, except the Acer R11 Chromeboom (CYAN), which has a Maxim MAX98090 chip instead.
Full details and current speculation can be found on the GitHub Braswell Platform Validation ticket.
The ultra-cautious approach is to disconnect your speakers until and unless the ultimate ultimate cause of the problem can be determined.
A more casual approach is to carefully observe the device for unusual noises/heating around the speaker area while in use (or powered on), and be prepared to return any defective hardware within ordinary return windows if problems occur. We estimate the failure rate at about 2-3% of all devices, and the failure is expected to happen within a short period of use (minutes to single-digit hours).
At this time, and for reasons detailed at the aforementioned link, we suspect a hardware problem with the Realtek ALC5650 chips. We are still investigating. If you have a failed device that you have decided not to return, and are willing to let us borrow for a few days, please get in touch (contact. at. galliumos.org)!
